Invisible Touch

Author: Harry Beckwith

Stock information

General Fields

Price : 39.99 NZD
ISBN : 9780446699839
Publisher : Little, Brown & Company
Imprint : Business Plus
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Publication date : 01 November 2009
Dimensions : 190mm X 128mm X 18mm
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RRP : 39.99
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Product Type : books

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color :
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Author : Harry Beckwith
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Bind : Paperback
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Dewey classification : 658.8
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Pages : 256
BIC subject : Sales & marketing
Illustrations : illustrations
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9780446699839

Description

In this follow-up to his bestselling debut "Selling the Invisible," Beckwith offers an upfront, provocative look at what's at the heart of any successful service-oriented business--a knack for attracting clients and keeping them satisfied.

Reviews

"Harry Beckwith makes the invisible engagingly accesible."
-- The Motley Fool, Fool.com

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