Kathy Ivens (Philadelphia, PA) has authored or co-authored over 30 books. She is one of the top-selling NT authors in the marketplace. Kathy is the author of Osborne's Windows NT Troubleshooting. She recently joined the premier NT publication, Windows NT Magazine as contributing editor.

Ch. 1: Analyzing Windows 2002 Architecture Ch. 2: Planning for Installation Ch. 3: Unattended Installation Ch. 4: Migrating Settings to Windows 2002 Ch. 5: Windows Startup Ch. 6: The User Interface Ch. 7: The Command Prompt and Console Applet Ch. 8: System Maintenance Tools Ch. 9: Printing Ch. 10: MS Management Console (MMC) Ch. 11: Networking with TCP/IP Ch. 12: Understanding DNS Ch. 13: Routing and Remote Access Service (RRAS) Ch. 14: Configuring Networking Services Ch. 15: Mobile Computing Ch. 16: File Systems Ch. 17: Managing File Services Ch. 18: Security Ch. 19: Domain Controllers Ch. 20: Understanding Active Directory Ch. 21: Managing Users, Groups, and OUs Ch. 22: Managing Users Ch. 23: Implementing Group Policies Ch. 24: Managing User Groups Ch. 25: Enterprise Services Ch. 26: Disaster Planning and Recovery Ch. 27: IIS 6 Ch. 28: Terminal Services